Please print a copy of this Agreement and keep it for your reference. If you live outside the United States when you use Snap Camera, or if you are using Snap Camera on behalf of a business with its principal place of business outside the United States, Snap Group Limited’s Snap Camera License Agreement governs your use.
Contact your ISP to get a public IPv4 address.If you live in the United States when you use Snap Camera (defined below) or are using Snap Camera on behalf of a business with its principal place of business located in the United States, Snap Inc.’s Snap Camera License Agreement governs your use. If you have a double NAT with your ISP, it might prevent you from connecting.If your ISP (Internet Service Provider) uses DS-Lite, you'll need to switch to Dual Stack or IPV4.Make sure you don't have any DMZ host configured in your router settings. If you are trying to connect to Shadow or another cloud service: You'll need to get your own dedicated router. If you are using a public Wi-Fi from an apartment building or office, those often prevent communication between devices.Make sure you have 'Full cone NAT' or 'Open NAT' enabled in your router settings if such an option exists.Make sure your PC isn't running VPN software.If using McAfee, Norton, or any other anti-virus, try disabling them or adding an exception for Virtual Desktop Streamer.If using Avast or AVG, make sure the Firewall network profile is set to Private instead of Public.Make sure the Windows Firewall isn't blocking all connections ( see here) and restart your computer.Make sure your computer is connected to the same router and is on the same network as your headset (the headset might be on a Guest network for example).If you see a ' Not on same network' warning and are not connecting through the internet remotely:
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